Privacy Policy

1. Introduction

Diald In Barber Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dialdinbarberstudio.com (the "Site") or interact with our services.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Communication Data: Information you provide when contacting us through forms, email, or phone
• Marketing Preferences: Your preferences for receiving marketing communications
• Appointment Information: When you book through our integrated booking system

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click-through rates, referral sources
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: As described in Section 4

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• Communication: To respond to inquiries, provide customer support, and send service-related communications
• Marketing: To send promotional materials and updates (with your consent)
• Analytics: To understand how our Site is used and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: For internal business purposes, including fraud prevention and security

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

4.2 Third-Party Analytics

We use Google Analytics to analyze Site usage. Google Analytics uses cookies to collect information about your use of our Site. You can opt-out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout

4.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect Site functionality.

5. Information Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Booking Services: Booksy (appointment scheduling)
• E-commerce: Shopify/DAKRI Hair (product sales)
• Analytics: Google Analytics (website analytics)
• Email Services: Email marketing platforms (if applicable)
• Hosting: Vercel (website hosting)

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure hosting infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

7.1 General Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

7.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

7.3 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including the rights listed above and the right to lodge a complaint with a supervisory authority.

7.4 Exercising Your Rights

To exercise any of these rights, please contact us at dialdin.barberstudio@gmail.com or use the contact information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Business and operational needs
• Your preferences and consent

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Consent

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.